"Providing this room is one way to show associates that they are important and valued. It is amazing what 15 minutes (of relaxation and recovery) can do for the psyche." - Debbie Santarelli, clinical director, Medicine Services, UPMC Presbyterian


Grant Application

Kristine Keefer Wolff, Interim Director of Nursing, UPMC Presbyterian


Proposed Innovation

The Restoration Room is in the North Wing of UPMC Montefiore’s fourth floor and serves as a place to help staff relax and return to work feeling rejuvenated. This healthy work environmeent helps staff recharge so they can better serve the needs of the next round of patients and family members. The Beckwith Institute helped with a grant to support the development of the room.


Improvements in Action

The Restoration Room is a haven where staff can find soft music, aromatherapy, and dim lighting to help clear the body and mind of adrenaline and stress. Staff retreat to the Restoration Room to recover from the mental and emotional exhaustion associated with such crisis-related work as patient trauma and illness.



Staff use the Restoration Room, and set timers to ensure they don’t become “too relaxed.” On average, staff members report a 3.5 reduction in stress using a 10-point rating scale.