???With this new Transplant Passport app, we???re using technology to streamline the experience for patients and their families. It reduces anxiety so patients can focus on education and participation in their own care.??? - Travis L. Watson, director of quality, UPMC Transplant Services


Grant Application

Travis L. Watson, UPMC Transplant Services, in partnership with the PFCC (Patient and Family Centered Care) Pre-Transplant Work Group: Dan Foust, Roy Hill, Mark Vilovic, Debbie Good, Beth Kallenborn, Erin Tecca, Shelley Zomak, Shelia Fedorek,Bernice Kula, Chris Wood, Rachel Cain, Deb Maurer


Proposed Innovation

Organ transplant patients must go through extensive evaluation and care, both before and after their procedure. The complex regimen of medications, appointments, laboratory and clinical testing, and specialist consults can be exhausting and daunting for patients — who are nearing end-organ failure – and their caregivers.

Creating a Transplant Passport app that functions on mobile devices provides a useful and reassuring interactive guide for patients navigating through the transplant process.


Improvements in Action

The initial “hardcopy” version of the Transplant Passport was designed and implemented with great success. Much like an international passport, it featured stickers with information for each step of the transplant process. That helped the patient and provider track progress and served as a reminder of what still needed to be done.

The mobile app project took the Transplant Passport to a new level by tapping into the “smartphone” technology. Operating on an iOS platform, the Passport app eventually will be given to all organ transplant patients at the onset of the transplant process.



The design prototype was developed and used in focus group testing in April 2015. Additional design improvements were made using feedback from the focus groups. The final product is anticipated by August 2015.

The Transplant Passport Mobile Device app is expected to empower patients and their caregivers with the knowledge they need to move seamlessly through care. Patients will do more than simply follow a set of appointment dates; they will participate in their journey as team members with an understanding of each test and the role of each person they meet. And, because the information will be stored on a mobile device, doctors, nurses and other care team members will be able to review it together to track progress and discuss results.